This Shipping Policy describes how orders placed on the Solevon Sneakers website are processed and shipped. Solevon Sneakers is a business registered in the State of Florida, United States of America, and sells to customers within the United States and internationally.
Shipping Destinations
We currently ship to:
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The United States;
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Selected international destinations.
Available shipping countries will be displayed at checkout.
We reserve the right to update or modify available shipping destinations at any time.
Order Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on weekends or U.S. federal holidays.
Processing times may be extended during high-demand periods, promotions, or holidays.
Shipping Time
Estimated delivery times vary depending on the destination:
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United States: approximately 3–7 business days
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International orders: approximately 7–15 business days
Delivery times are estimates and may vary due to carrier delays, customs clearance procedures, weather conditions, or other factors beyond our control.
Shipping Costs
Shipping costs are calculated at checkout based on destination, shipping method, and order weight.
All applicable shipping fees will be clearly displayed before completing your purchase.
Tracking Information
Once your order has been shipped, you will receive a confirmation email containing tracking information, where available.
Customs, Duties, and Taxes
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For U.S. orders, applicable sales taxes are calculated at checkout according to state and local laws.
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For international shipments, customs duties, import taxes, or additional fees may apply depending on the destination country.
Customers are responsible for any applicable customs duties, import taxes, or additional charges imposed by their local authorities.
Incorrect Address or Failed Delivery
Please ensure all shipping details are accurate at checkout.
Solevon Sneakers is not responsible for delays, lost packages, or failed deliveries resulting from incorrect or incomplete address information provided by the customer.
If a package is returned due to an incorrect address, additional shipping fees may apply for reshipment.
Damaged or Lost Packages
If your order arrives damaged or appears to be lost in transit, please contact us within 48 hours of delivery (or expected delivery date) so we can assist you in resolving the issue with the carrier.
Contact
For shipping-related inquiries, please contact us at:
📧 support@solevonsneakers.com